FAQ's

What is Krossdisc?

We are an online duplication company with offices based in the UK. Our staff has a very large knowledge and experience in the CD media industry. We own our own machinery and do not commission work out to others.

How do I get a price?

Simple! Match the product of your choice (CD, DVD ,Mini CD,Mini DVD,Business Card or DVD-R Copy Protection), with quantity. When you see the correct job specification, your price will be displayed.

Does it include delivery?

The price quoted in the box includes free delivery in the UK mainland.

What if I don't see what I'm looking for?

Can't find what you want, fill in our enquiry form (include all details) and we'll email you back a price.

How do I order?

1. Choose a product and get a quote. Click the Continue link to proceed to the next step.
2. Next, you either order directly or have a quote emailed to you. Immediate payment is required when placing your order.
3. Then you will need to send us your disc by post with any artwork you require. Upload can be arranged by request.

What type of files do you accept?

We normally only accept Hi Res PDF. If you have any other software files, please call us for more information.

How long will it take?

In order to reach maximum results, we provide the work within a standard of seven work days from the arrival of the master and artwork. We will inform you should it will take any longer.

How do we pay?

Immediate payment is requierd when placing your order, you can pay by PayPal or Credit Cards.

What if there's a problem with my order?

Contact us within 24 hours of receiving the order. If we make an error, we will reprint from the original files.